PRIVACY POLICY (Updated January 2026)
This Privacy Policy describes how Uplifted Oncology Rehab (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit https://upliftedoncologyrehab.com/ (the “Site”), submit forms, communicate with us, or interact with our services—including SMS/MMS messaging programs.
As a healthcare provider, we also protect your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This Website Privacy Policy applies to information collected through our website and digital communication tools. Our Notice of Privacy Practices (available at our clinic) governs how we handle medical records and clinical data.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information You Provide
When you complete forms—including “Discovery Visit” requests, “Call Back” requests, contact forms, free report downloads, or messaging opt‑ins—we may collect:
- Name
- Email address
- Phone number
- Nature of your injury or area of pain (if you choose to provide it)
1.2 Mobile Messaging Information
If you provide your mobile number, we collect:
- Your phone number
- Message content you send to us
- Timestamps of messages
- Delivery status, carrier metadata, opt‑in/opt‑out actions, and related messaging activity
1.3 Usage and Technical Data
We collect device and browsing information, such as:
- IP address
- Browser type
- Pages visited
- Time/date of your visit
- Interaction with site elements (e.g., buttons, forms)
1.4 Cookies & Tracking Technologies
We use cookies and tracking tools to understand site usage patterns and improve website functionality.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and schedule appointments or “Discovery Visits”
- Deliver free reports or requested resources
- Provide customer service—via email, SMS, or phone
- Send appointment reminders, visit instructions, or administrative updates via SMS/MMS (with explicit opt‑in)
- Send occasional educational or promotional messages (if you opt in)
- Improve our website and marketing performance
- Comply with legal obligations and protect our systems
3. SMS/MMS Messaging & Mobile Data Privacy
This section is required under carrier, CTIA, and FCC rules.
3.1 SMS/MMS Message Types
If you opt in, we may send messages related to:
- Appointment scheduling and reminders
- Intake forms or visit preparation
- Billing or payment notifications
- Customer service communications
- Educational or promotional content (if applicable)
3.2 Consent for SMS/MMS Messages
By providing your phone number and opting in:
- You authorize Uplifted Oncology Rehab to send SMS/MMS messages to your mobile device.
- You provide express, one‑to‑one consent as required by the FCC (effective Jan 27, 2026).
- Consent is not a condition of receiving treatment or services.
3.3 Opt‑Out Instructions
You may opt out at any time:
- Reply STOP to cancel
- Reply HELP for assistance
3.4 Message Frequency & Carrier Fees
- Message frequency varies based on your interactions with us.
- Message and data rates may apply.
3.5 How We Use Mobile Data
We use mobile numbers and messaging data solely to:
- Deliver the messages you opted in to receive
- Ensure message delivery through compliant A2P routes
- Maintain records of opt‑in and opt‑out status
We do not sell or share mobile numbers with third parties for marketing.
3.6 No Guarantee of Message Delivery
Delivery may be affected by carrier filtering or technical limitations.
4. Sharing Your Information
We do not sell, trade, or rent personal information.
We may share information with:
4.1 Service Providers
Trusted providers who assist in:
- Appointment scheduling
- Email or SMS messaging
- Website hosting
- Analytics
All providers must keep your information confidential and compliant with A2P and HIPAA requirements.
4.2 Legal Requirements
We may disclose data if required:
- By law or regulation
- To protect our rights or property
- To comply with enforcement requests
5. HIPAA & Protected Health Information (PHI)
Information submitted through website forms may include health‑related details but is not considered PHI until you become a patient. Once you begin care, your clinical records are protected under HIPAA. You will receive our official Notice of Privacy Practices (NPP) at your first visit.
6. Third‑Party Links
Our Site may contain links to third‑party platforms (e.g., Facebook, Instagram, YouTube). We are not responsible for their content or privacy practices.
7. Security
We implement safeguards to protect your personal information, but no online system is completely secure.
8. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
Uplifted Oncology Rehab
1445 North Rd,
Green Bay, WI 54313
Phone: (920) 615-0580
Website: https://upliftedoncologyrehab.com/
Last Updated: January 2026